Name: Hannah Joy Williams

Address: 7 Belmaduthy Gardens, Munlochy, SCOTLAND IV8 8AD

Phone Number: 07851721176

E-mail: hannah@hannah-joy.com

We currently collect and process the following information:

• First name

• Email address

The personal information we process is provided to us directly by you for one of the following reasons:

• So that we can share information and support that could help you to help your child.

• So that we can share ways you could choose to have further help and support from our business.

• Email marketing – directly related to our core business and provided in ways expected at the time consent was given.

• Inform you of ways to help your child’s communication and ways we can help you further with communication and language development for your child.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Hannah Joy Williams at hannah@hannah-joy.com or telephone 07851721176

a. You can opt out of receiving emails at any time by clicking the unsubscribe button at the bottom of every email. This will be taken as you withdrawing consent for us to contact you or to hold your name and address. We will then permanently delete your name and address. Link to our data processor Convertkit’s privacy notice in order to provide full transparency - https://signup.clickfunnels.com/privacy-policy

(b) We have a legitimate interest.

We contact you, by email, with your consent, to provide you directly with advice and guidance to help your child communicate which is the core role of our business. We contact you by email in ways that you would expect when you gave consent.

We do not pass personal information to any third parties.

Your information is securely stored online by our data processor Convertkit - https://signup.clickfunnels.com/privacy-policy

• You can opt out of receiving emails at any time which will be taken as you withdrawing consent for us to contact you or to hold your name and address. We will then permanently delete your name and address

• You have a right to unsubscribe at any time. Clear unsubscribe option will be available on every email.

We are the data controller. Our data processor is Convertkit. Click the link for Convertkit’s Privacy Notice in order to provide full transparency:

https://signup.clickfunnels.com/privacy-policy

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Hannah Joy Williams at Hannah@hannah-joy.com, if you wish to make a request.

We only use your data in ways you would expect

We share information and support that is likely to be in your interests and directly related to our core business in order to provide advice and support to you.

If you have any concerns about our use of your personal information, you can make a complaint to us at Hannah Joy Williams at hannah@hannah-joy.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Last reviewed and updated:  07/08/2022